Q: WHAT IS A PRE-ORDER?
Pre Order Jewelry Pieces are usually new styles that have not been released yet or in transit to us, and will be available soon.
Q: HOW DOES A PRE-ORDER WORK?
Our team creates brand new designs to offer in a pre-order collection. During this time, every item is available for purchase. After the pre-order period ends, only the top selling items will join our permanent collection.
That means your vote impacts the style of KHAISTA jewelry for an entire season. And if you’ve got a unique eye and picked something that others did not, you’ll become the proud owner of something rare or even one of a kind.
Q: WHEN WILL MY PRE-ORDERED JEWELRY ARRIVE?
Each pre-order Jewelry piece has its own delivery timeline. This is usually around 3-4 weeks from the collection launch if there are no production delays.
Of course, we’ll email you with specific details on your order to keep you updated at all times.
Q: WHEN WILL I BE CHARGED FOR A PRE-ORDERED ITEM?
We charge your card for the item at time of checkout.
Q: WHAT IF I BUY AN ITEM FROM THE PRE-ORDER COLLECTION AND ANOTHER COLLECTION TOGETHER?
In this case, we wait until your entire order is ready before shipping. Don’t worry, we’ll keep your in-stock items safe while you wait, and reserve them specifically for you.
If you can't wait this way then please place an order without Pre-Order jewelry pieces in it.
Q: How much is shipping?
We provide FREE Shipping on all Orders all over the world (Exceptions apply).
Q: What types of payment methods do you accept ?
We accept Visa, MasterCard, American Express, Maestro, Apply Pay and PayPal.
For a Complete FAQs, Please visit our FAQ's Page
