FAQ's

General Questions

Where are you based?
How to contact KHAISTA Fashion Jewelry ?

Order Management And Payment

How long does it take to process my order ?
How do I cancel my order ?
How do I know if my order went through ?
What types of payment methods do you accept ?
Is my personal and credit card information safe ?
Why is my credit card payment not going through ?

Shipping

When will I receive my order/shipment ?
How much does shipping cost ?
Where do you ship ?
How can I change my shipping address ?
What happens, if I entered a wrong or incomplete delivery address ?
What happens, if a shipment is damaged or lost ?
Is the shipment insured ?
My Item Arrived Damaged.

What's your Return Policy ?

Instructions for what you should do in the event that something is wrong with your order are available here

My question isn't listed. I need to email you guys!

Email us using our contact form.